Shipping policy
SHIPPING POLICY
Thank you for shopping with Nagori.
ORDER PROCESSING
All orders are carefully prepared and packaged by hand.
Orders are typically processed within 1–3 business days. During busy periods, product launches, or seasonal promotions, processing times may be slightly longer.
You will receive a confirmation email once your order has been dispatched.
UNITED KINGDOM
Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days
Free UK standard shipping is available on qualifying orders as displayed at checkout.
EUROPEAN UNION
Estimated delivery time: 3–7 business days following dispatch.
Orders to European Union countries are shipped Delivered At Place (DAP). Import VAT, customs duties and any handling fees charged by the carrier or local authorities are not included at checkout and are the responsibility of the customer.
Please note that customs procedures or local postal services may occasionally cause delays outside of our control.
INTERNATIONAL SHIPPING
Estimated delivery time: 7–21 business days following dispatch, depending on destination country and customs processing times.
International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country. These charges are the responsibility of the customer.
TRACKING
Tracking information will be provided whenever available and will be sent to the email address supplied at checkout.
DELIVERY DELAYS
While we strive to meet all estimated delivery times, delays caused by postal services, customs authorities, weather conditions, or other circumstances beyond our control may occur.
CONTACT
If you have any questions regarding shipping or delivery, please contact:
hello@nagori.co.uk
We will respond as soon as possible.
Nagori
35 Sandringham Crescent
Leeds
LS17 8DE
United Kingdom